Lovely home, beautiful setting and kind, caring staff. I couldn’t fault the care given to my friend.

Overall standard: Excellent     Facilities: Excellent     Care: Excellent     Cleanliness: Excellent

Treated with Dignity: Excellent     Food & Drink: Excellent     Staff: Excellent     Activities: Excellent

Management: Excellent     Safety: Excellent     Rooms: Excellent     Value for Money: Excellent

How likely would you recommend? Extremely Likely

Submitted by: M B (Friend of Resident)

Friend of resident, review relates to Dec 2017

This review relates to November 2017

Norbury Hall is a genuinely lovely place, it is warm and cosy and has the feel of family on arrival. You are always welcomed by the caring staff and the managers are nice and friendly. I wouldn’t hesitate to recommend this care home to anyone, I am so pleased I found it for my relative. The home is in the middle of the Park which the activity ladies take the old people out to as well to the coffee shop around the corner. They have a lot going on here and I really enjoy visiting. Thanks to you all, we really appreciate it.

Overall Standard: Excellent     Facilities: Excellent     Care / Support: Excellent     Cleanliness: Excellent

 

Treated with Dignity: Excellent     Food & Drink: Excellent     Staff: Excellent     Activities: Excellent

Management: Excellent     Safety / Security: Excellent     Rooms: Excellent     Value for Money: Excellent

How likely would you recommend? Extremely Likely

M Davy

Relative of Resident

This review relates to August 2017.

The staff are wonderful and attentive, the place is clean and doesn’t smell. They took great care of my mother. There were weekly activities and outside people that came in weekly to do haircuts, massage, pedicure and manicures (all at an additional cost). There’s a garden and off road car parking and they are very flexible on visiting hours as well as always available on the phone.

Overall Standard: Excellent     Care: Excellent     Cleanliness: Excellent     Safety: Excellent     Staff: Excellent

Treated with Dignity: Excellent       Activities: Excellent      Management: Excellent      Food & Drink: Excellent

How likely would you recommend? Extremely Likely

 

Miss Victoria Cantons

Daughter of Resident, review relates to August 2017