WHAT THEY’RE SAYING ABOUT US

Take Their Word for It

Overall the staff and management have been kind and responsive to my mother's needs. Have been kind and upstanding to my fears and anxiety of this most unimaginable reality of your parent or parents getting to this stage in life. But I sleep a little easier at night thinking she might be safe.

Review from RB (Son of Resident)

The care staff are very friendly. They have treated my husband with care and dignity, they have shown concern to any arising situation. The staff and management are very cooperative with me and my family and would like to pay a very big thank you for the care and support you have given to me and my

husband.

Review from (Wife of Resident)

The staff are friendly and you can see that they care about the residents. They aim to cater to all needs with activities and I know my mother is in safe hands and cared for. There is an air of transparency and you can ask questions and get answers. We are so pleased we found Norbury Hall.

Review from Marcia (Daughter of Resident)

My father has been here for 4 months and this is my first time visiting due to COVID. I was very impressed with Norbury Hall. The way they looked after my father and they are very kind to everyone.

Review from Karen (Daughter of Resident)

The staff are always warm, friendly, and kind. The residents seem very well cared for and settled. My Dad isn't lucid at all and seeing him can be so difficult but the staff are incredibly understanding and empathetic. The home has been fantastic with communication and visiting policy updates during

the pandemic. I also love that they have a "Resident of the day" and regularly update social media.

Review from Lauren (Daughter of Resident)