Norbury Hall offers Residential, Dementia, Convalescence, End of Life (Palliative) and Respite care. Our team offer a high standard of dedicated, person-centered care and support 24-hours a day. Over the last decade, we have had the privileged of being selected for many research programmes by prestigious organisations and charities. For example, since 2012 we have worked with St. Christopher’s Hospice to develop end of life care in care homes and we are a member of the Sustainability Initiative for End of Life Care in Care Homes. We are currently involved in the Enhancing Person-centered care in Care Homes (EPIC) research project with the University of Bradford Dementia Mapping Team.


Our Facilities

Norbury Hall offer’s many unique facilities, such as our library, Grade II listed airy dining rooms and lounges, in addition to private secure sensory gardens. Norbury Hall has a relaxed welcoming atmosphere and actively encourages family and friends to be part of the care team providing person-centered holistic care. In addition to this, we also offer:

  • Weekly Doctor’s surgery held at the Home with a named GP for our residents. Families are invited to meet the GP and be actively involved in planning the care of loved ones
  • Weekly music therapy 1:1 or group sessions, Aromatherapy, Tai Chi classes and 1:1 activity sessions, these are in addition to the daily Activity Co-ordinator’s programme
  • Entertainments such as Music Shows, Church and other Faith Visits, Animal therapy visits including exotic animals
  • A 1:1 carer escort service available upon request for community appointments (to be booked in advance)
  • Home visiting Dentists, Opticians, Physiotherapists, District Nurses, Chiropodists
  • Weekly hair salon held at the Home by our hair dresser, Ann
  • Private secure gardens within Norbury Hall Park with seating areas, bird bath and high rise flower bed’s
  • Private car park for visiting family and friends, 7 min walk from Norbury Train Station (15 mins to London Victoria)
  • 2 passenger lifts
  • Single en-suite, single only and Grade II listed double rooms available with park and garden views to cater for couples and those with reduced safety awareness
  • Many comfortable lounges to relax and enjoy including a reminiscence lounge and sensory room
  • A wholesome menu with 2 choices for meals to provide well balanced and healthy meals, most specialist diets can be catered for
  • Separate spacious dining rooms with personalised meal plans to allow residents with similar needs to socialise over meals with protected meal time policy in place, to promote healthy well-being (supported by the CQC as a best practice approach)


Our Bedrooms – a home from home

All bedrooms come fully furnished overlooking Norbury Hall Park or our internal courtyard garden and are fitted with a telephone point and television point in addition to a 24-hour nurse call system. We have a selection of rooms available for differing needs, the majority rooms have en-suite wet room facilities and our English Heritage Grade II listed rooms can accommodate 2 residents or a couple if required. Residents are encouraged to personalise their rooms by bringing favourite soft furnishings, ornaments and some small items of furniture if they wish.

  • Rooms with park and garden views
  • En-suite facilities with wet rooms
  • Bed and door sensor’s
  • Safety features as standard
  • Smoke detectors
  • Homely decor and facilities for residents to bring their own soft furnishings
  • Television and telephone points
  • The home offers added luxury with our hydraulic bath lift bathrooms to allow all residents to have access to a traditional bath if they wish



Well-Being and Our Activities

Physical exercise and mental stimulation can help us to stay healthy, energetic and independent as we get older
The over 65 age group on average spends up to 10 hours a day sitting or lying down. Research studies show this sedentary lifestyle can lead to higher falls, obesity and heart disease.

Being more active
In order to promote independence we encourage and support residents to stay active through doing the activities they enjoy such as exercise, gardening, baking or playing games.

The evidence
Norbury Hall has been selected for many research programmes throughout the years. From our research and that of nationwide research there is much scientific evidence to support the ethos of those who are active have a lower risk if heart disease, stroke, type 2 diabetes, depression and dementia. In an effort to remain more independent and happy we provide many activities to our residents. It’s that simple. There are many ways of staying active, it is not just about exercise.

Physical, mental, emotional and spiritual well being is promoted through a wide range of activities and events. Weekly activities include Bingo, Aerobics and gardening sessions. We regularly have Theatre productions, Music Shows and Film afternoons.

We also offer some Outings such as shopping trips and community tea parties as well as hosting summer BBQ’s, themed days and seasonal celebrations which are always very popular with our residents, friends and families alike.

We always strive to keep the elderly involved in their wider community, we work closely with local Schools, Charities, Brownies and Scouts to bridge the gap between the youth and elderly of today’s society.

  • Religious Service
  • Visiting entertainers
  • Walks in Norbury Hall Park
  • The Home has small visiting Dog’s
  • Personal hobbies and interests integration
  • Seasonally-themed events and themed days
  • Local Community and Charity events
  • Indoor and Outdoor garden Activities
  • Activities for the mind, physical body, for inspiration and for friendship building